Thursday, April 4, 2024 at 3:00pm to Thursday, April 4, 2024 at 4:30pm Webinar/Teleconference
Do your volunteers possess the critical skills they need?
Description
Has their role been well defined or are there gray areas? This important program will go beyond Medicare’s minimum standards and delve into other essential volunteer areas like boundary definitions, suicide intervention, grief and loss guidance, and more.
AFTER THIS WEBINAR YOU’LL BE ABLE TO:
- List six main volunteer training topics included in Medicare’s Guidance for States
- Identify five additional topics that are recommended to include in your training course
- Discuss the critical role of volunteers in suicide intervention
- Describe one curriculum model that can be used for teaching volunteers about suicide intervention
- Enumerate three major components in the creation and maintenance of personal and professional boundaries for volunteers
- Explain the role of volunteers in addressing the grief and loss emotions of patients and families
WEBINAR DETAILS
After completing training, your volunteers should be fully prepared for the work they face. Most programs utilize a standardized curriculum that meets Medicare guidelines, yet those topics are meant to be “minimum standards” and miss some very important issues and necessary skills.
This webinar will explore several critical skills, including setting and maintaining personal and professional boundaries, the critical importance of supervising volunteer boundaries, volunteers’ part in suicidal ideation intervention, their role in assessing and providing grief and loss support and guidance, and other important dynamics.
THIS WEBINAR WILL BENEFIT THE FOLLOWING AGENCIES:
- Hospice
WHO SHOULD ATTEND?
This informative webinar is designed with volunteer managers in mind, although volunteers, senior leadership, and other IDT members will also benefit.
TAKE-AWAY TOOLKIT
- Sample training curricula
- Additional training exercises
- Volunteer program assessment exercise
- Additional resource list for key topics, including additional lecture notes
- Training log
- PDF of slides and speaker’s contact info for follow-up questions
- Attendance certificate provided, however there are no pre-approved CEs associated with this webinar
NOTE: All materials are subject to copyright. Transmission, retransmission, or republishing of any webinar to other agencies or those not employed by your agency is prohibited. Print materials may be copied for eligible participants only.