Defining Exceptionalism in Volunteer Management Webinar

But what does that mean? How does it relate to volunteer management? Is your volunteer manager exceptional at their job? Do they want to be? This thought-provoking webinar will explain how to go from adequate to exceptional performance as a volunteer manager.

• Deliver five key messages to your organization about the benefits of a high-quality volunteer program
• Define the word “exceptional” as it applies to today’s volunteer programming and services
• Explain the importance of informing and including the community in your comprehensive services
• Involve patient care teams in volunteer services in two ways that actually makes their jobs easier
• Describe two fundamental ways to prepare your program for expansion

What does it take to move from being an adequate volunteer manager to an exceptional volunteer manager? To start with, you need good critical thinking skills and the ability to engage in creative problem-solving. Today’s volunteer manager must be assertive, solution-focused, and possess the ability to anticipate requests before they are received. This webinar will address what it takes to become an exceptional volunteer manager no matter how large or small your program may be.

• “Don’t forget” checklist for program expansion
• Current program assessment exercise
• IDT discussion guide
• Handout with additional lecture notes
• List of references and additional learning opportunities
• Training log
• PDF of slides and speaker’s contact info for follow-up questions
• Attendance certificate provided, however there are no pre-approved CEs associated with this webinar

NOTE: All materials are subject to copyright. Transmission, retransmission, or republishing of any webinar to other agencies or those not employed by your agency is prohibited. Print materials may be copied for eligible participants only.

GARY GARDIA INC